WebEOC
WebEOC® Professional Version 7
"We envision, not several customers using WebEOC, but a single, homogeneous user community linked through WebEOC...." -- F. Paul Butler
WebEOC is the original web-enabled crisis information management system and provides secure real-time information sharing to help managers make sound decisions quickly. Originally developed for public safety and emergency management officials, WebEOC is now also used also for routine operations in private corporations, public utilities, domestic and international airlines, healthcare associations, and universities, as well as by government at every level---city, county and state agencies nationwide and NASA, EPA, and other federal agencies within the Departments of Defense, Energy, Agriculture, and Health & Human Services.
Following the events of September 11, 2001, the Department of Justice (DOJ), National Institute of Justice (NIJ)/Office of Science and Technology (OS&T) conducted an evaluation of what is now known industry-wide as Crisis Information Management Software (CIMS). At the time there existed relatively few software firms providing CIMS – the software used in emergency operations centers (EOCs) to manage crisis information.
ESi was one of only ten software firms who subjected its software, WebEOC®, to DOJ’s independent evaluation. Since that time, ESi has become the leading provider of CIMS nationwide. WebEOC first received industry-wide exposure in the July 1999 edition of the International Association of Emergency Managers (IAEM) Bulletin. In an article written by then IAEM Region IX President B.J. Sibley, WebEOC and the concept of a “virtual” EOC were given widespread recognition.
In DOJ’s 2002 evaluation, state and local emergency management agencies indicated that Crisis Information Management Software must:
- Be affordable
- Be user friendly
- Be easy to maintain by existing EMA Staff with access to vendor’s technical support
- Be easy to tailor to the conditions and policies of the agency
- Allow for remote access by authorized users located outside the LAN
- Comply with the provisions and standards for Incident Command System (ICS)
- Comply with the provisions of the Emergency Support Functions (ESF)
- Integrate with other systems such as mapping,other CIMS, and telephonic alert notification systems
- Integrate public health into emergency management. Operate within a variety of network configurations
- Have a wide range of features. Offer help desk support 24/7
Today, WebEOC is used by agencies within DOD, DOE, DHS, EPA, NASA, state, county, and city EOCs, domestic and international airlines, healthcare associations, corporations, public utilities, and universities. It has also been adopted by government agencies internationally.