PRIMARY OBJECTIVE OF POSITION:
The Systems/Software Application Testing Manager’s role is to plan, design, architect, and deploy effective test suites and regimes for software application development, information system launches, and systems enhancements. This role will also provide support for troubleshooting defects once the system is in production. This individual will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve systems/software application issues through careful testing in order to maximize the benefit of IS investments and initiatives.

ESSENTIAL FUNCTIONS:

• Evaluate, plan, design, develop, and deploy testing techniques for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
• Collaborate with the development team to integrate testing throughout the entire software development process.

• Ensure that testing activities will allow applications to meet technical requirements, fulfill end-user requirements, and identify and resolve systems issues.
• Create and execute test scripts, cases, and scenarios that will determine optimal system performance according to specifications.

• Conduct all types of application testing as needed, such as system, unit, regression, load, acceptance and usability testing methods.
• Analyze formal test results in order to discover and resolve defects, errors, configuration issues, and interoperability flaws.
  Collaborate with analysts, designers, and system owners in the testing of software programs and applications.
• Ensure that any new software integration meets functional requirements, system compliance, and interface specifications.
• Review and analyze the effectiveness and efficiency of existing systems and develop testing strategies for improving or leveraging these systems.
• Produce reports and documentation for all testing efforts, results, activities, data, logging, and tracking.
• Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
• Cultivate and disseminate knowledge of application-testing best practices.

QUALIFICATIONS:

Education/Experience:

• College diploma or university degree in software engineering or computer science or three years’ work experience in the field of systems/software application testing.
• Three years experience in the design, development and implementation of software testing solutions required.

Skills:

• Good project management skills and/or substantial exposure to project-based work structures.
• Proven written and oral communication skills.
• Proven listening and interpersonal skills.
• Ability to communicate ideas in both technical and user-friendly language.
• Keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Strong knowledge of system testing and software quality assurance best practices and methodologies.
• Working knowledge of SQL preferred.

Physical Demands:

• A person in this position will sit for extended periods of time, operate a computer keyboard and mouse, and handle papers and files.